Aqlora Bookkeeping - Privacy Policy

Last Updated: November 29, 2025

At Aqlora Bookkeeping (“Aqlora,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and retain information when you visit our website https://www.aqlora.com or interact with our services.

This Policy applies primarily to our interactions with businesses, organizations, and their representatives in Canada. We do not knowingly collect information from individuals under the age of 16.

By using our website or services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect personal or business information in the following ways:

a. Information You Provide Directly

Name, email address, phone number, and business address
Business name, industry, size, and bookkeeping needs
Information submitted through contact forms, quote requests, or service inquiries
Payment details (if purchasing services)

b. Information Collected Automatically

IP address, browser type, operating system
Website usage, clicks, pages visited, and engagement with email communications
Cookies and tracking identifiers for analytics and marketing

c. Information from Third Parties

Referrals, marketing surveys, publicly available information, or professional networks

2. How We Use Your Information

We use the information to:

Provide and manage our bookkeeping services
Communicate with you about your inquiries, quotes, or services
Send marketing communications, with your consent
Analyze and improve our website, services, and marketing campaigns
Maintain accurate business records and comply with legal obligations

3. Cookies and Tracking

Our website uses cookies, web beacons, pixels, and similar technologies to:

Improve your experience and personalize the website
Track website performance and marketing effectiveness
Analyze user engagement

You can disable cookies in your browser; however, some features may not function properly.

4. Sharing Your Information

We do not sell your information. We may share your information with:

Trusted service providers (e.g., payment processors, IT providers, email platforms)
Legal authorities when required by law
Business partners, if relevant to the services you request

5. Retention of Information

We retain your information only as long as necessary for the purposes described:

Marketing and sales communications: until you opt-out or we determine it is no longer needed
Service delivery and operational purposes: until the end of our relationship or as required by law
Payment or financial records: in compliance with Canadian accounting and tax requirements

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information (subject to legal obligations)
Opt-out of marketing communications at any time

To exercise these rights, contact us at aqlorabookkeeping@gmail.com

7. Third-Party Services

Our website may include:

Social Media Features: for sharing content, governed by the respective platform’s privacy policies
Advertising and Analytics Services: like Google Analytics, Hotjar, or similar tools to measure engagement

Interactions with third-party websites are governed by their privacy policies.

8. Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. While we strive to keep your data secure, no system is completely risk-free.

9. Changes to This Privacy Policy

We may update this Policy periodically. Updates will be posted with a new effective date. Your continued use of our website constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal/business information, please contact us:

Aqlora Bookkeeping
Email: aqlorabookkeeping@gmail.com
Phone: 780‑399‑2983